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How can we help you?

Do you have a question, need help with your order, or want advice on which Powered By Plants flavours to try? We're here for you! At Powered By Plants, customer satisfaction is our top priority. Feel free to get in touch, we’ll respond as quickly as possible.

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  • Customer service hours

    Monday to Friday: 09:00 – 17:00 CET
    Closed on weekends and public holidays.

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    Use our contact form and we’ll get back to you within one working day.

  • Questions about your order?

    Please include your order number and the email address used at checkout so we can help you faster.

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Frequently asked questions

Here are some common questions about Powered By Plants.

Are Your Products Tested?

Yes! In order to ensure a safe and consistent experience for each Powered By Plants consumer, our products are thoroughly tested during each manufacturing batch.

Do you offer free shipping?

No.

What States Do You Ship To?

Due to rapidly evolving state regulations, shipping availability may change frequently. For the most accurate and up-to-date information, we recommend checking our website regularly or contacting our customer service team directly.

How Long Will My Order Take To Ship?

Orders will ship between 2 to 5 business days.

What Is Your Return Policy?

Since Powered By Plants is a consumable beverage product, we are unable to process returns and all sales are final.

Do You Ship Internationally?

No. We do not ship to Canada, Mexico, or internationally yet. If you have a query, contact us at info@drinkpbp.com

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    • Email us

      Monday to Friday: 09:00 – 17:00 CST
      Closed on weekends and public holidays

    • Customer Service

      We’re real people, and we’re happy to help.
      Chat or call us at 726-251-6765

    • Secure Shopping

      Secure shopping at Powered By Plants!

    • Shipping

      Once you order, it will typically take 3 – 5 business days, depending on where you live.

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